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Welcome to Oliban. Your privacy, trust, and experience are important to us. This page outlines the terms by which you interact with our website, how we use your data, your rights, and our responsibilities as a business.
By using www.oliban.me, you agree to the following terms and policies.
You must be at least the age of majority in your country or region to use this site. By accessing our site or placing an order, you confirm that:
All information provided is accurate and complete.
You are authorized to use the chosen payment method.
You will not use the website for unlawful purposes.
We reserve the right to refuse service or cancel orders at our discretion.
All orders are subject to availability. Prices, products, and promotions may change without notice.
Shipping times vary based on destination and method. You will receive tracking details once your order is dispatched.
Returns are accepted within the allowed time for eligible products. Items must be unused and in original condition.
For full terms, please refer to our Shipping & Return Policy.
When you browse, register, or purchase from Oliban, we collect:
Contact details: Name, email, phone number, shipping/billing address
Transaction data: Order history, payment method (secured via Shopify)
Technical data: IP address, browser type, pages visited, cookies
Communication data: Emails or messages you send us
We do not store full payment details—these are securely handled by Shopify and its trusted partners.
We use your data to:
Process and ship orders
Respond to customer service inquiries
Send updates, offers, and wellness tips (if you opt-in)
Improve our site performance and product offerings
Prevent fraud and ensure secure transactions
We only use your data when we have a lawful basis to do so—such as fulfilling a contract, obtaining consent, or complying with legal obligations.
We use cookies and similar technologies to:
Enable website functionality (like cart, login, and checkout)
Remember your preferences
Measure traffic and analyze site performance
Personalize content and advertising
You can adjust cookie preferences in your browser or opt out via third-party tools (e.g., Google Ads Settings).
With your permission, we may send you:
Product updates and wellness content
Promotional offers and early access notifications
You can unsubscribe at any time using the link in any email or by contacting us.
We only share your data with service providers essential to our operations:
Shopify (our e-commerce platform)
Shipping couriers
Payment processors
Marketing email providers (e.g., Mailchimp/Klaviyo)
We never sell or rent your personal data. All partners are required to comply with data protection regulations.
By using our site, you understand your data may be transferred to, stored, or processed in countries outside your own, including where our service providers are located. We ensure such transfers comply with applicable data protection laws.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction, deletion, or restriction of your data
Withdraw consent for marketing
Request portability of your data
Lodge a complaint with your local data authority
To exercise any of these rights, email us at info@oliban.om
We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.
We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. Please take precautions when sharing sensitive information online.
We may update this page from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically.
For any questions about this policy or your personal data, contact us at:
Email: info@oliban.om
Phone: +968 94244442
Address: Ghala Street
Way No:5001
Building No: 18
Muscat, Oman
0.000 OMR
